FREQUENTLY ASKED QUESTIONS

 

Can anybody anyway know which images contain an encrypted Tripode file?

  • The only way to open and see the content of an encrypted Tripode file is entering the password or the answer of the control question. If you donít have this information, itís impossible to open a Tripode file, and so you can neither see its contents.

Can I see the content of my Tripode files in other computer that has the Tripode application installed?

  • Yes, we only have to copy the files to other computer, if the files are encrypted; we have to enter the password or the answer of the control question.

Are compatible with FAT the Tripode files saved in a hard disk with NTFS format?

  • Yes, a Tripode file created in a hard disk with NTFS format can be copied and opened in other computer with FAT format.

If I have many Tripode files How can I put all its contents together in one Tripode file?

  • You can do this with the files interchange module; you can consult the details of how does this module work in "How to interchange files", in the Help.

Can I create a Tripode file with only some files container in other prinipal file?

  • You can do this with the files interchange module, the details of how does this module work can be found in "How to interchange files".

How do I get and install the last application version if I am a registered user?

  • The last version of the application can be found in the Webpage www.prixma-slt.com/downloads, you have only install the application, the installation of the application recognizes that the application is already registered. The support team of Tripode will be always notifying the registered users about new available versions.

What is more advisable in compressing and encrypting when you frequently need to drop files out?

  • For a fast a secure image dropout, the most advisable is a minimum compression level and it has to be encrypted.